Telemitra’s Overview

Poor audio quality negatively impacts the perception of a company, its professionalism, and the engagement of those who are watching or listening. Through this case study, three reasons are factored into the reasoning behind deploying unbiased call performance, including wide scope for failure, endpoints, and statistics.

In order to avoid failures in video and audio quality, as well as overall workplace communications, it’s time for your company to meet Callstats.io, provided by 8×8. Callstats.io monitors call quality in real-time, isolating problems for WebRTC applications. By adopting callstats.io into your organization, your teams will gain the ability to deliver insights that encourage application creation, drastically reduce downtime with proactive call quality score notifications, and analyze WebRTC communications data automatically decreasing time spent manually identifying issues. 

Through call quality and monitoring provided by Callstats.io, your teams will be able to detect, troubleshoot, and identify the root cause of quality issues, all while bettering video meetings for all those involved, and providing exceptional customer service from virtually anywhere.