Category: Leader Guide
Document Type: Case Study
Title: EPIK CASE STUDY FOR THE HOSPITALITY MARKET
The Hospitality Market has been faced with decisions made difficult by
prohibitive factors that may not allow for their phone lines and usage
to be integrated with the cloud. Due to the inability to switch to cloud
technology, the hospitality market faces less profitable opportunities
for phone systems in hotel rooms that rely on external call usage, as well
issues integrating with Property Management Systems. These vital systems
operate reservations, guest services, billing, and basic hotel functions.
With traditional copper dial tone products still needed to operate,
rising prices due to the lower commercial market, shortage on
maintenance to keep quality of service in place and successfully
running, and closure of central offices, the hospitality market has
turned to EPIK, a low-cost solution for a rapidly changing industry.
EPIK’s low-cost replacement of legacy copper line services offers benefits
for POTS lines, digital PRI, and CAS services. Moreover, with monthly
costs dropped by 40-60% for services being replaced, EPIK acts as an
affordable, efficient solution with a more reliable dial tone experience.
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