Title: Five retailers show the way to smarter communications
Consumers have an expertise when it comes to their retail experience- they know what they want, they understand what they’re looking for, and they realize which brands work and don’t work for them. 8×8, Inc. recognizes that consumers control when and what they’re buying. Moreover, not all first-time visitors to a website or retail location will be interested in making a purchase. Instead, they are more curious about investigating what they could be purchasing. Bad experiences in retail more than likely will tarnish the relationship between consumers and businesses. 8×8, Inc. believes that in order to ensure the success of this relationship, updated technology and engagement remains imperative. 8×8, Inc. empowers and encourages workforces to engage and connect with individuals and teams, ensuring faster and more efficient collaboration, while also promoting relationship-building between consumer and retailer.
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