Observe AI

Observe.AI, the leader in AI-powered agent enablement for voice customer service, brings coaching and conversational insights to the world’s top brands to improve the customer experience. With its Voice AI Platform, which leverages the latest Speech and Natural Language Processing technologies, organizations quality check 100% of calls, ensure compliance, and turn agents into top performers.

Observe.AI is on a mission to transform contact centers by turning every agent into your best brand representative. With its Voice AI Platform, which leverages the latest Speech and Natural Language Processing technologies, the world’s top brands quality-check 100% of calls, ensure compliance, and turn agents into top performers through targeted coaching. Observe.AI is trusted by more than 100 customers and partners, including, Tripadvisor, Microsoft, ERCBPO, Talkdesk, and more. Backed by Scale Venture Partners, Nexus Venture Partners, Y Combinator, and Emergent Ventures, Observe.AI’s headquarters is located in San Francisco with an office in Bangalore.