Telemitra’s Overview

 8×8, Inc. believes in three important aspects: consumers should be placed first, employee collaboration should be increased, and actionable insights should be made in order for company success. With technology altering the way retail stores interact with consumers, now is the time to rebrand and rebuild the retail customer experience. Communication between employees remains significant to ensuring the success of all retail interactions. 8×8, Inc. emphasizes the understanding of all aspects of customer interactions, removing obstacles for all retail experiences, and making investments that allow the brand to efficiently tweak key messages. Failure for retail businesses to invest in digital tools can cause a massive decline in revenue, decreasing customer satisfaction, purchases, and overall engagement. In order to improve quality, 8×8, Inc. encourages increasing associate productivity, utilizing hard-hitting customer insights as data, using communications to create an omnichannel experience, and staying aligned with customer expectations by building for speed and agility.