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by ariel timar | Nov 18, 2021 | Content, NICE InContact, Provider Content, Whitepaper
Cultivating a future-proof customer journey strategy White PaperCall for Inquiry (856) 214-2499Document Overview Provider: NICE InContactCategory: Leadership GuideDocument Type: White PaperTitle: Cultivating a future-proof customer journey strategyTelemitra's...
by ariel timar | Oct 29, 2021 | Blog, NICE InContact, Provider Content
This week, we’re excited to discuss NICE CXOne’s post on improving your customer’s Digital Self-Service experience! As someone with a fair amount of anxiety when dealing with vendors, this was a topic I was very interested in! Everyone’s preference for interacting with a business is different, but according to NICE CXOne…