Category: Leadership Guide
Document Type: Case Study
Title: 8×8’s Phone Service and Contact Center Solution Gives MOBI Flexibility to Grow
MOBI, a cloud-based managed mobility service provider, found itself in a precarious situation: while their company was utilizing an integrated cloud-system, their phone service and contact center were floundering due to PBX lines. As an MMS provider, MOBI integrates with wireless carriers, MDM software, corporate IT systems, and more through their cloud-based service. However, 8×8 supplied MOBI with the resources to boost their services and ensure cost-effective management and customer satisfaction.
Companies like MOBI that provide services such as help desks, device logistics, enterprise mobility management engineering, expense management, and consulting can greatly benefit from the communications solutions that 8×8 provides. 8×8 also has work-from-home capabilities, as well as call recording and monitoring features that assist with the improvement of employee training and building of leadership skills.
8×8 is a partner that is guaranteed to move your business forward, all while promoting the growth of your company through dependable phone and cloud-system coverage. With a seamless integration and a customizable interface, switching your company from a PBX system to a cloud-based platform has never been easier, more efficient, or more beneficial.
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