Call Criteria - Quality Assurance Solutions For Contact Centers. Driven By AI. Verified By Humans. {Real-time reporting and insights give you an accurate and comprehensive view of your companies QA, all at a low cost. Manage your quality with ease!}

Human Call Quality Monitoring at an Affordable Price!

Call Criteria

At Call Criteria, we believe the key to accurate, scalable, and affordable third party Call Center QA services lies in a collaborative approach between expert human QA analysts and voice analytics technology (but mostly relying on HUMANS to do the ACCURATE scoring!)

Quality Assurance Solutions For Contact Centers.

  • Call Center Compliance
  • Behavior Identification
  • Evaluation and Scoring
Get in Touch

(856) 214-2499
[email protected]

Open Hours

10am – 5pm Weekdays

Our Office

422 N Oak Avenue
Pitman, NJ 08071

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