Category: Leadership Guide
Document Type: Case Study
Title: Chi Mei Hospital Saves Lives with the Help of Vonage APIs
Chi Mei Hospital is focused on offering safe, high quality medical care that’s efficient, reliable, and adaptive to the continuous innovation that’s ever-changing alongside advanced technology. With Vonage Voice API, a call tracking, WebRTC enabled system that can streamline your company’s voice capabilities, Chi Mei Hospital was able to improve, accelerate, and advance their communications system.
Vonage Voice API’s features include WebSockets and a voice quality engine that gains advanced call control and routing, all while having the ability to reach customers on a local, national, and global level. At the same time, Vonage Video API’s enhanced features have also aided greatly with Chi Mei Hospital’s video consultations and remote video meetings that ultimately adapt to the current climate and landscape of our current remote work society.
With an easy-to-build APIs system, rich features, and beneficial support from the sales and technology team, Vonage Voice and Video API were able to address the key issues for Chi Mei, all while increasing work efficiency and cultivating new and enterprising communication behaviors, including critical alerts and conversations that will improve the relationships for not only medical care staff, but for all company types.
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