Epic Connections - Call Center Consulting {Configure, customize, and deploy your new contact center platform to get your team on the fast track to success. No implementation is too difficult for EPIC.}

Epic Connections

EPIC Connections is a global customer engagement and contact center consulting company. Fortune 500 companies, small businesses and government entities around the world turn to EPIC Connections when conventional approaches are not enough to activate change and achieve results. Privately-held since 2003, EPIC Connections is a leading contact center professional services firm that delivers process improvement, performance management and technology services to organizations seeking to transform operations, increase agent productivity and realize significant savings through decisive action. EPIC’s senior professionals are experienced contact center industry veterans who draw upon the firm’s operations background to help leaders turn change into a strategic business asset and unlock value at every stage. With EPIC Connections as your transformation partner, you’ll be ensured of a great result for you, your contact center and your company.

Services Provided

  • Contact Center Optimization of People, Process and Technology
  • Contact Center Assessments
  • CCaaS RFP Process Management
  • Contact Center Business Process Outsourcing (BPO) Services
  • CCaaS Project Management
  • CCaaS Account Management
  • CCaaS Implementation
  • Contact Center Consulting
Get in Touch

(856) 214-2499
[email protected]

Open Hours

10am – 5pm Weekdays

Our Office

422 N Oak Avenue
Pitman, NJ 08071

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