8563388341 [email protected]
SmartAction Conversational AI. Less Hard. - Virtual Agents for Call Center Automation {SmartAction's top-rated virtual agents for call centers use conversational AI to automate routine calls, chats, & texts for an omni-channel strategy.}

#1 AI-Powered Virtual Agent

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(856) 338-8341

Smart Action

SmartAction was founded as an Artificial Intelligence (AI) research company in 2002 and is now the leading provider of AI-powered virtual agents for customer service. SmartAction uses proprietary conversational AI to automate conversations that used to be handled by call center agents over the phone, chat, and text. SmartAction has nearly two decades of development in AI, machine learning, and natural language processing/understanding (NLP/NLU) to mimic live agent behavior across hundreds of call types and chats in every industry. SmartAction was recognized by Deloitte as a Tech Fast 500 recipient in 2016, Gartner “Cool Vendor” in 2017, and “The Leader in AI-enhanced Self-service” by Frost & Sullivan in 2018. Founded in 2002, with headquarters in El Segundo, CA, SmartAction is a privately held company.

Services Provided:

  • IVR Enhancement
  • Automation-as-a-Service
  • Conversational AI
Get in Touch

(856) 338-8341
[email protected]

Open Hours

10am – 5pm Weekdays

Our Office

115 Washington Avenue
Haddonfield, NJ 08033

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