Telemitra’s Overview

8×8 is a provider of voice over IP products that work through a cloud-based, unified communications AI-driven platform, successfully empowering teams to virtually connect, collaborate, and create. 8×8 is introducing your team to 8×8 X Series, a set of plans designed to create unique customer experiences by meeting the specific requirements of certain users. Plans are able to be mixed and matched in order to formulate the communications solutions that are tailored to your company. 

8×8’s X Series plans include: lobby and break room, retail store / manufacturing floor, general employee, global caller, supervisor / analyst, voice-focused contact center with predictive dialer, voice-focused contact center with advanced reporting, omnichannel contact center with advanced reporting, and the omnichannel contact center with advanced analytics and predictive dialer. The X Series lineup offers a variety of different features, as well as detailing the number of countries located in unlimited telephony calling zones in regards to each plan. 

Some features include: mobile and desktop apps, voicemail transcription, unlimited Internet faxing, skills-based routing, interactive voice response, HD audio and video meetings with screen sharing, and more. All plans include: advanced auto attendant, call handling, HD secure voice, enterprise-grade security, and compliance and certifications. 

Connect with a provider today to discover which X Series plans will best work with your teams!