Telemitra’s Overview

8×8, Inc. believes in fostering relationships between associate and customer, and that providing a personalized set of retail recommendations based on a consumer’s preferences is significant for the foundation of a successful retail relationship. Today, in-store shopping experiences have allowed for relationships to fade between customers and associates, causing for less significance to be placed on retail communications. Personalized communications has shifted to optimized communications, with society’s focus heavily laid upon efficiency and revenue. 8×8, Inc. acknowledges what consumers continue to favor: relevant offers, product recommendations, and a two-sided, mutually unified retail relationship. By collecting, prioritizing, and understanding the data in the context of the customer journey, retail businesses will benefit greatly. 8×8, Inc. values aligning resources with activity, aligning inventory with demand, and enhancing support for customers from contact centers and business communications.